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> <channel><title>All Covered Learning CenterEmail Management and Protection &#187;</title> <atom:link href="http://learning.allcovered.com/category/email/feed/" rel="self" type="application/rss+xml" /><link>http://learning.allcovered.com</link> <description>Information Technology Articles and Resources for Small Business</description> <lastBuildDate>Tue, 31 Jan 2012 14:42:11 +0000</lastBuildDate> <language>en</language> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.3.1</generator> <xhtml:meta xmlns:xhtml="http://www.w3.org/1999/xhtml" name="robots" content="noindex" /> <item><title>Encryption Solutions for Email</title><link>http://learning.allcovered.com/email/encryption-solutions-for-email/</link> <comments>http://learning.allcovered.com/email/encryption-solutions-for-email/#comments</comments> <pubDate>Fri, 17 Dec 2010 19:39:48 +0000</pubDate> <dc:creator>Andreas Krebs</dc:creator> <category><![CDATA[Email Management and Protection]]></category> <category><![CDATA[email]]></category> <category><![CDATA[IT security]]></category> <guid
isPermaLink="false">http://learning.allcovered.com/?p=1884</guid> <description><![CDATA[Email encryption solutions are an important part of your business’s comprehensive IT security plan.  While your company probably encrypts certain data sets locally—when it is stored on servers, workstations, and laptops—the minute that the data is sent out as an email, the encryption is stripped away, leaving your important data unprotected.  By selecting an encryption [...]]]></description> <content:encoded><![CDATA[<div
class="fblike" style="height:25px; height:25px; overflow:hidden;"><iframe
src="http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Flearning.allcovered.com%2Femail%2Fencryption-solutions-for-email%2F&amp;layout=standard&amp;show_faces=true&amp;width=450&amp;action=like&amp;font=arial&amp;colorscheme=light" scrolling="no" frameborder="0" allow Transparency="true" style="border:none; overflow:hidden; width:450px;"></iframe></div><p>Email encryption solutions are an important part of your business’s comprehensive IT security plan.  While your company probably encrypts certain data sets locally—when it is stored on servers, workstations, and laptops—the minute that the data is sent out as an email, the encryption is stripped away, leaving your important data unprotected.  By selecting an encryption solution to protect your data while it is in transit, your business will be able to protect its important data regardless of its location.</p><p><strong>Email encryption solutions</strong></p><p>Every day, the number of businesses that seek out email encryption solutions increases.  Some of those businesses are concerned that their communications might be exposed or intercepted.  Other businesses operate in vertical markets that must meet state or federal regulations to protect sensitive data such as social security numbers (SSI) and personally identifiable information (PII) while in transit.  IT companies recognize that there are four distinct email encryption solutions that will work for most businesses.</p><p><strong>TLS Encryption </strong>which is also known as Transport Layer Security is a security protocol that encrypts data that moves over internal networks and the internet.  TLS encryption is available as an add-on feature that can be used with many email servers. The major drawback with this solution is that encryption only works when both the sending and receiving email servers have been enabled to use TLS encryption.</p><ul><li><strong>Microsoft </strong>offers TLS with its more recent Exchange Server programs.  Microsoft Exchange 2010, built to take advantage of a 64-bit processor has TLS encryption enabled by default, with earlier versions offering it as an available option that must be enabled manually.</li></ul><p><strong>Secure attachments encryption </strong>allows users to select which emails need to be encrypted.  With secure attachments encryption, end-users can encrypt sensitive documents and send them as email attachments.</p><ul><li><strong>SecureZIP</strong> is an affordable secure attachments encryption solution offered by PKWARE.  SecureZIP provides your company with an easy way to compress and encrypt attachments before emailing them.</li></ul><p><strong>Secure email encryption services </strong>are provided by third party vendors as Software as a Service (SaaS).  This type of service will direct all of your corporate email from your email server through a secure connection to the SaaS provider’s site where it will be encrypted before being sent to recipients.</p><ul><li><strong>Enterprise Privacy </strong>is a well-known secure email encryption service offered by Proofpoint.  This service makes it easy to encrypt all of your company’s outbound mail.</li></ul><p><strong>Secure Web Portals </strong>are another third party vendor solution that provides your business a way to send encrypted email on-demand.  Secure portals are ideal for businesses that only occasionally need to send protected emails.  Any time an end-user needs to send an encrypted email, they simply log onto a secure, hosted site to compose the email and send attachments. <strong> </strong>Once the email is received, the recipient simply logs into the secure site to read the email.</p><ul><li><strong>Cisco Registered Envelope Service</strong> provides a trusted secure web portal which guarantees that all communications on the portal will be fully protected.</li></ul><p><strong>Learn more</strong></p><p>To learn more about email encryption solutions in general, or to learn more about the best solutions for your business, please contact the IT security experts at All Covered at 866-446-133 if you are interested in a security assessment.</p> ]]></content:encoded> <wfw:commentRss>http://learning.allcovered.com/email/encryption-solutions-for-email/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>How Protected Are Your Emails?</title><link>http://learning.allcovered.com/backup/how-protected-are-your-emails/</link> <comments>http://learning.allcovered.com/backup/how-protected-are-your-emails/#comments</comments> <pubDate>Tue, 29 Jun 2010 23:44:03 +0000</pubDate> <dc:creator>Andreas Krebs</dc:creator> <category><![CDATA[Data Backup and Recovery]]></category> <category><![CDATA[Email Management and Protection]]></category> <category><![CDATA[anti-spam]]></category> <category><![CDATA[Small to Medium-Sized Business]]></category> <guid
isPermaLink="false">http://learning.allcovered.com/?p=1649</guid> <description><![CDATA[Electronic mail is an indispensable business tool that facilitates businesses to proficiently be in touch &#8211; both internally throughout the entire organization and externally with clients, consumers, and associates. However, unguarded email stored on devices and servers or sent transversely over the Internet in clear text poses a critical risk to an organization&#8217;s most sensitive [...]]]></description> <content:encoded><![CDATA[<div
class="fblike" style="height:25px; height:25px; overflow:hidden;"><iframe
src="http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Flearning.allcovered.com%2Fbackup%2Fhow-protected-are-your-emails%2F&amp;layout=standard&amp;show_faces=true&amp;width=450&amp;action=like&amp;font=arial&amp;colorscheme=light" scrolling="no" frameborder="0" allow Transparency="true" style="border:none; overflow:hidden; width:450px;"></iframe></div><p>Electronic mail is an indispensable business tool that facilitates businesses to proficiently be in touch &#8211; both internally throughout the entire organization and externally with clients, consumers, and associates. However, unguarded email stored on devices and servers or sent transversely over the Internet in clear text poses a critical risk to an organization&#8217;s most sensitive data: legally sheltered information such as customer records as well as classified company information such as financial and intellectual property data. Disclosure of this information to illicit parties may propose unwanted results such as brand name damage, monetary loss and legal consequences.</p><p>Some of the pre-existing threats are computer viruses, spam, adware and spyware. A computer virus, in general, is a diminutive file that is sometimes attached in an email or a file download which can do number of things to your computer. One immediate effect that most viruses do is directly go through to the host’s address book and multiplies by accessing through the contact’s emails.</p><p>On the other hand, adware and spyware are small files attached to some programs that have been downloaded, with or without the host’s awareness. Basically, these programs do not spoil the computer. Rather, it installs software that steals information on your computer, giving spyware companies access to private account information and passwords.</p><p>There are a few practices that help safeguard a company’s emails. Some of them are:</p><ul><li>Avoid opening anonymous attachments</li><li>Purchasing virus protection that is activated and up to date</li><li>Get an adware and spyware removal software</li><li>Staying away from spam or unsolicited emails which may have adware and spyware</li><li>The use of an Internet firewall.</li><li>Keeping files of important information on zip disk, writeable CD, tape, another hard disk or any other form of external storage.</li></ul><p>One of the suggested measures in securing data confidentiality and compliance related record sent through email is the utilization of email protection. <a
rel="nofollow" href="http://www.allspammedup.com/2009/01/the-importance-of-filtering-outgoing-email-in-exchange-environments/">Email protection</a> is a service that facilitates in keeping business email addresses free of spam and viruses. It specifically intends to save time lost in separating junk email and helps safeguard computer from viruses enclosed within emails. <a
rel="nofollow" href="http://www.net-security.org/article.php?id=816">Email security</a> is an increasing worry among organizations due to the esteem of its form and function for communications. Many companies and organizations are taking extra measures for securing electronic messages to guarantee the authenticity and privacy of email messaging.</p><p>In addition, not all antivirus tools are identical. There are several factors that must be included in preparation to generate <a
href="http://www.allcovered.com/technology/security.asp">IT security</a> for an email security system in any large, medium, small business or organization:</p><ul><li>Encryption System &#8211; a free solution infrastructure that can be used to encrypt and decrypt email messages that control susceptible information.</li><li>Content Security Software &#8211; the majority of organizations arrange content security software to guarantee that sensitive information will not be disclosed and sensitive substance is not exposed within the organization or sent outside of the organization by accident or on purpose.</li><li>Reputable Antivirus Software &#8211; the most popular way in securing a virus- free environment is through installing reputable anti-virus software that can scan and detect all email attachments for possible threats.</li></ul><p>Business <a
href="http://www.allcovered.com/services/acc/security.asp">email protection</a> providers have compliance officers who can recognize what companies have to do in the area of electronic storage to abide by with regulations. The data protection concern looks tiresome but it is essential that it must be carefully prepared in order to protect data from outflows and fatalities. With these actions in place, there is a point of assurance that data is protected and not at risk.</p><p><a
href="http://www.allcovered.com"></a></p><p><a
href="http://www.allcovered.com">All Covered </a> can provide your business with safe, secure, virus-free email protection. You can also contact us by calling us at 866-446-1133 or visiting at www.allcovered.com.</p> ]]></content:encoded> <wfw:commentRss>http://learning.allcovered.com/backup/how-protected-are-your-emails/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Protecting yourself from Phishing Scams</title><link>http://learning.allcovered.com/email/phishing-scams/</link> <comments>http://learning.allcovered.com/email/phishing-scams/#comments</comments> <pubDate>Wed, 23 Dec 2009 22:06:04 +0000</pubDate> <dc:creator>Andreas Krebs</dc:creator> <category><![CDATA[Email Management and Protection]]></category> <category><![CDATA[Network and Desktop Security]]></category> <category><![CDATA[IT security]]></category> <guid
isPermaLink="false">http://learning.allcovered.com/?p=1253</guid> <description><![CDATA[Since the Internet started growing explosively around two decades ago, email has provided individuals and businesses the enormous convenience of being able to communicate anytime and anywhere, wherever people can hook up to an Internet connection. With email, people can send messages with attachments such as photos, documents and other digital files. As more businesses [...]]]></description> <content:encoded><![CDATA[<div
class="fblike" style="height:25px; height:25px; overflow:hidden;"><iframe
src="http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Flearning.allcovered.com%2Femail%2Fphishing-scams%2F&amp;layout=standard&amp;show_faces=true&amp;width=450&amp;action=like&amp;font=arial&amp;colorscheme=light" scrolling="no" frameborder="0" allow Transparency="true" style="border:none; overflow:hidden; width:450px;"></iframe></div><p>Since the Internet started growing explosively around two decades ago, email has provided individuals and businesses the enormous convenience of being able to communicate anytime and anywhere, wherever people can hook up to an Internet connection. With email, people can send messages with attachments such as photos, documents and other digital files. As more businesses welcomed email as an integral business communication tool, a lot of successful business transactions have been consummated solely through this marvelous electronic communication wonder.</p><p>However, the Internet, along with email as one of its components, has been created on the basis of trust. The early developers of the Internet exchanged ideas and collaborated freely on the early Internet as their platform for their research collaborations, trusting that they are communicating and exchanging classified files with people they know. But as the years progressed, and as email and the Internet advanced as a whole, the number of users exchanging messages through the Internet has grown tremendously.</p><p>Today, many perpetrators of online theft are devising schemes that are aimed at grabbing unsuspecting individuals&#8217; personal data. Some online thieves are even creating means to penetrate businesses and take away precious corporate information. One such scheme is <a
href="http://en.wikipedia.org/wiki/Phishing">phishing</a>. Phishing is a fraudulent online correspondence that has been created to dupe people into giving away personal information such as credit card numbers, TIN numbers, bank account numbers and ATM card PINs. Phishing can also take your Web identity, allowing the perpetrator to transact business online using your identity and other information that is pertinent to you.</p><p>Hackers who carry out phishing campaigns do so by sending emails that usually ask you to confirm or update information including your bank account number, your email password and ATM PIN number. One such phishing scam is an email disguised as coming from a bank. Other scams are posed as messages coming from online payment services such as <a
href="http://www.paypal.com">PayPal</a> or Xoom, asking you to validate your username and password.</p><p>It is sad to note that thousands of people and many businesses have already been deceived, and have lost millions of dollars in the process. And as more and more people and corporate entities have become aware of this fraudulent activity, online scammers have been diligently working on other schemes that they believe they can pull off to steal other people’s hard-earned money.</p><p>To avoid having you or your business become a victim to phishing and other online scams, here are some practical tips from <a
href="http://www.thinkplaninvest.com/2009/12/protect-yourself-from-phishing-scams/">ThinkPlanInvest.com</a>.</p><p><strong></p><p>10 Steps to Avoid Falling Prey to Phishing Scams</strong></p><p>1.	If you are doubtful about the credibility of the email, DO NOT click on any link provided in the email. This may trigger malicious codes to be installed on your PC.</p><p>2.	Before you share any information on a website in response to an email, always ensure that the URL shown in the email matches the URL of the bank website. If it does not, you have valid reason to suspect that there’s something fishy.</p><p>3.	Do not open unexpected e-mail attachments or instant message download links.</p><p>4.	Check the web address carefully. One trick is to mouse over the link that has been sent to you. The actual destination URL is shown on the bottom of your browser. If it is not the website you thought or if it has strange extensions, like &#8220;.cn&#8221; or any other foreign country extension do not click on it.</p><p>5.	Check for the Padlock icon at the bottom right corner of the webpage. It must be always &#8216;On&#8217; during secure transactions.</p><p>6.	Ensure that you have installed the latest anti-virus/anti-spyware/personal firewall/security patches on your computer.</p><p>7.	Always use a non-admin user ID for daily work on your computer.</p><p>8.	Do not access banks or make payments using your debit or credit card from shared or unprotected computers in public places like cyber cafes.</p><p>9.	Do not transfer funds to or share your account details with unknown/non-validated sources, especially those luring you with commissions, attractive offers or prizes.</p><p>10. If you receive an email from a friend and the tone or language is out of character, don&#8217;t open any attachments or follow any links. On Facebook, a common phishing scam has included getting messages from friends with links that install a Trojan horse if you follow the link. The messages come from hacked accounts.</p><p>To find help in securing your IT systems, visit <a
href="http://www.allcovered.com">All Covered</a> or call 866-446-1133.</p><p><a
href="http://learning.allcovered.com/wp/wp-content/uploads/Protect-from-Phishing.pdf" target="_blank">Download PDF</a></p> ]]></content:encoded> <wfw:commentRss>http://learning.allcovered.com/email/phishing-scams/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Avoid Spam</title><link>http://learning.allcovered.com/email/avoid-spam/</link> <comments>http://learning.allcovered.com/email/avoid-spam/#comments</comments> <pubDate>Fri, 19 Jun 2009 12:00:48 +0000</pubDate> <dc:creator>Andreas Krebs</dc:creator> <category><![CDATA[Email Management and Protection]]></category> <category><![CDATA[anti-spam]]></category> <guid
isPermaLink="false">http://learning.allcovered.com/?p=355</guid> <description><![CDATA[The Truth About Spam Spam is any piece of unwanted or unsolicited email that is sent out to thousands of email recipients at one time. Spam will attempt to convince you to buy a product or participate in a scheme to steal information or money from online sources. Spam can be broken into several basic [...]]]></description> <content:encoded><![CDATA[<div
class="fblike" style="height:25px; height:25px; overflow:hidden;"><iframe
src="http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Flearning.allcovered.com%2Femail%2Favoid-spam%2F&amp;layout=standard&amp;show_faces=true&amp;width=450&amp;action=like&amp;font=arial&amp;colorscheme=light" scrolling="no" frameborder="0" allow Transparency="true" style="border:none; overflow:hidden; width:450px;"></iframe></div><h3>The Truth About Spam</h3><p>Spam is any piece of unwanted or unsolicited email that is sent out to thousands of email recipients at one time.  Spam will attempt to convince you to buy a product or participate in a scheme to steal information or money from online sources.  Spam can be broken into several basic categories:</p><ul><li>Financial scams &#8211; are get-rich-quick schemes and lotteries.  These scams use elaborate and confusing descriptions to mislead you into investing in a financial scheme.  A well known scam is the &#8220;Nigerian Fraud Scam&#8221; where someone tells you that their uncle, who is the rightful, but currently deposed, ruler of a country, can restore democracy, but only with your monetary support.</li><li>Phishing schemes &#8211; are attempts to impersonate a legitimate company with the goal of convincing you to give up your security credentials or release personal data.</li><li>Financial offers &#8211; are usually, but not always, legitimate advertisements for mortgages, debt consolidation, credit cards or other financial programs.</li><li>Stock offers &#8211; emails will offer &#8220;insider&#8221; knowledge to artificially raise the value of low performing stocks.</li><li>Consumer product offers &#8211; these advertisements range from fairly benign ads for health aides and designer knockoff hand bags, to more offensive adult content add that offer online dating services and access to adult sites.</li></ul><h3>Spam Can Hurt Your Company</h3><p>According to the &#8220;spam-o-meter&#8221; (http://www.junk-o-meter.com/stats/24hours.php) almost 90% of all email being sent is spam.  Dealing with spam will cost your company money:</p><ul><li>When you sort through spam you waste time that could be used to run your business.  But, if you ignore the accumulating spam, it will take up storage space on your servers forcing you to spend money to add more storage to your IT network.</li><li>The more spam you get, the harder your email and security systems must work to defend your IT network.  Also consider that most malware is delivered through spam—many malware applications will infect your computer and turn it into a &#8220;spam server&#8221; which can be very expensive to fix.</li></ul><h3>Say &#8220;No&#8221; to Spam</h3><p>Ultimately, spam will affect your company&#8217;s bottom line.  However, there a few easy steps to help you avoid spam:</p><ul><li>Never click on a link or reply to a spam message. This includes clicking the &#8220;unsubscribe&#8221; link.</li><li>Always look at the subject line of your email.  If it looks like spam, delete it.</li><li>Disguise your email address on your web page so web crawlers can&#8217;t identify it.  Consider substituting an image for the &#8220;@&#8221; symbol in your email address.</li><li>Don&#8217;t use your email addresses when you register for services or content on the internet.  Instead, use a free email address from Yahoo or Hotmail.</li><li>Before you give out your email to a service provider, make sure the site won&#8217;t sell your address.</li><li>Use a spam filter.  All Covered recommends business class filters from Postini or Barracuda.  For more information about how to protect your business&#8217;s productivity and bottom line from spam, please contact All Covered.</li></ul><p>Chances are that you will, no matter how careful you are, end up with the occasional piece of spam.  To learn more about how to protect your IT systems contact All Covered.</p><p><a
href="http://learning.allcovered.com/pdf/avoid-spam.pdf">Download PDF</a></p> ]]></content:encoded> <wfw:commentRss>http://learning.allcovered.com/email/avoid-spam/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Tips for Postini Spam Filtering Using Approved Sender Lists</title><link>http://learning.allcovered.com/email/postini-spam-filtering/</link> <comments>http://learning.allcovered.com/email/postini-spam-filtering/#comments</comments> <pubDate>Tue, 03 Feb 2009 21:32:53 +0000</pubDate> <dc:creator>Andreas Krebs</dc:creator> <category><![CDATA[Email Management and Protection]]></category> <category><![CDATA[anti-spam]]></category> <category><![CDATA[postini]]></category> <guid
isPermaLink="false">http://learning.allcovered.com/?p=40</guid> <description><![CDATA[If you use All Covered&#8217;s Email Protection Service, powered by Postini, follow these tips for your white list. Any email address on your Approved Senders list will not be quarantined for spam. An Approved Senders list helps prevent false positives, but they can also cause a vulnerability, because senders can &#8220;spoof&#8221; mail to falsify the [...]]]></description> <content:encoded><![CDATA[<div
class="fblike" style="height:25px; height:25px; overflow:hidden;"><iframe
src="http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Flearning.allcovered.com%2Femail%2Fpostini-spam-filtering%2F&amp;layout=standard&amp;show_faces=true&amp;width=450&amp;action=like&amp;font=arial&amp;colorscheme=light" scrolling="no" frameborder="0" allow Transparency="true" style="border:none; overflow:hidden; width:450px;"></iframe></div><p>If you use All Covered&#8217;s <a
href="http://www.allcovered.com/services/eps.asp">Email Protection Service</a>, powered by Postini, follow these tips for your white list. Any email address on your <strong>Approved Senders list</strong> will not be quarantined for spam. An Approved Senders list helps prevent false positives, but they can also cause a vulnerability, because senders can &#8220;spoof&#8221; mail to falsify the sender address and bypass spam filtering.</p><p>Periodic reviews of the Approved Senders lists for your organization and users can help, especially if spoofed spam seems to be getting through filters more often.</p><h3>End User Tip</h3><p>As an end user, you can manage your Approved Senders list through the Message Center. Follow these steps:</p><ol><li>Log into your Message Center.</li><li>Click on the Junk Email Settings link in the top left corner.</li><li>Scroll down to the Sender Lists area.</li><li>To add a sender, type in the person&#8217;s full email address or the domain (ex: domain.com) and click Save to List.</li><li>To remove a sender, select that sender and click Delete from List.</li></ol><p>Note: It is recommended that you add family, friends and work colleagues to the Approved Senders list so their messages will automatically by-pass the filters.</p><h3>Administrator Tips</h3><p>If you have admistrative rights to your account, follow these steps:</p><p>To view and modify an organization Approved Senders list:</p><ol><li>In the Administration Console, select the organization that contains your users.</li><li>In the Org Management, click Sender Lists to view your Approved Senders list.</li><li>To remove a sender, select that sender and click Remove.</li></ol><p>To view a user&#8217;s Approved Senders list:</p><ol><li>In the Administration Console, go to Users and find the user.</li><li>In the User Overview page, click Sender Lists to view the user&#8217;s approved sender list.</li><li>To remove a sender, select that sender and click Remove.</li></ol><p>You can also use batch commands to view and modify all senders.</p><p>To view an org Approved Senders list, along with other org information, use the displayorg command:</p><ul><li>displayorg ORGNAME</li></ul><p>To remove an Approved Senders from the org approved sender list, use the modifyorg command:</p><ul><li>modifyorg ORGNAME, approved_senders=-SENDERNAME</li></ul><p>To view an org Approved Senders list, along with other org information, use the displayorg command:</p><ul><li>displayuser USERNAME</li></ul><p>To remove an Approved Senders from the org approved sender list, use the modifyuser command:</p><ul><li>modifyuser USERNAME, approved_senders=-SENDERNAME</li></ul><h3>How All Covered Can Help</h3><p>If this is an issue for your business, All Covered provides email anti-spam and anti-virus consulting and services for small businesses nationwide.</p><ul><li><strong>Call us:</strong> For a personal consultation, call our friendly sales team at <strong>866-446-1133</strong></li><li><strong>Email us:</strong> Use our <a
href="http://www.allcovered.com/about/contact.asp">contact form</a> and we&#8217;ll contact you within one business day.</li><li><strong>Free Newsletters:</strong> Use our <a
href="http://www.allcovered.com/learning/newsletters/">Free IT Newsletters</a> about IT issues facing small business</li><li><strong>Our services:</strong> <a
href="http://www.allcovered.com/services/eps.asp">Integrated Message Management: Email Protection Service</a><p>Complete spam, virus, and phishing filtering and protection</li></ul> ]]></content:encoded> <wfw:commentRss>http://learning.allcovered.com/email/postini-spam-filtering/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> </channel> </rss>
